Hearing services for child health are under consideration

09 Dec. 2021 13:45

Actions taken and Board escalation to improve pediatric audiology services.

An independent review of pediatric audiology in NHS Lothian has revealed continuing failures and risks in the service.

The report released today presents a catalog of processing errors that will have a lasting impact on the lives of some of those affected.

These continuing issues have resulted in the health board being escalated to Stage 3 of the NHS Board Performance Escalation Framework for performance and service delivery in pediatric audiology.

A formal recovery plan with tailored support, clear milestones and responsibilities will be developed by NHS Lothian in partnership with the Scottish Government to bring about the necessary changes.

Health Secretary Humza Yousaf said:

“I am deeply disappointed with the unacceptable failures this report has highlighted, and have already made my views clear to NHS Lothian. The service provided to affected children and their families was simply not good enough.

“I expect the Council to urgently adopt the recommendations and commit to all actions in the official recovery plan.

“To the families who have been affected by this, I would like to offer my sincere apologies and promise that strong action will be taken. They failed and I am determined that the council must ensure that this is not repeated for other families.

“I would also like to commend the National Deaf Children’s Society for their support of those affected, I have written to them with an invitation to meet and discuss how the key lessons can be applied across Scotland.”

Michael A. May